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The Grandeco Helpdesk

View our most frequently asked questions or send us a personal message. We're always happy to assist.


  • What’s the order platform?

    What’s the order platform?

    Grandeco Wallfashion Group provides its customers with easy access to product information via an online order platform and offers them the opportunity to order products online.

    What does this platform offer our customers?

    • a complete overview of the products that the customer orders;
    • an overview of product availability, prices, images and technical sheets;
    • delivery tracking and order history;
    • 24/7 availability. You needn’t install any apps and the platform works on desktops, tablets and mobile phones. For optimal user experience, we recommend using Google Chrome, Microsoft Edge, Safari (Apple) or Firefox. Internet Explorer 11 (IE11) and earlier is no longer supported.


    The platform is only available to customers via this link. Don’t yet have a login? Request your login here.

  • How can I request a professional customer login?

    How can I request a professional customer login?

    You can request a customer profile via this link.

    You’ll receive an activation email within a week of submitting the form, and can subsequently log in to the platform.

    The order platform is exclusively available to Grandeco customers.

  • Press


    Searching for more information about our products or company? Please feel free to contact us and we’ll be glad to assist. Simply complete the contact form on our Press page.

    View our news section or follow us on LinkedIn for more company updates.

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Do you have a question? Contact Us

Grandeco Wallfashion Group Belgium

Wakkensteenweg 49
Industriepark Zuid B-8700


+32(0)51 42 47 11

Monday - Friday: 8:30 - 17:00 (GMT + 1)

Central European Time Zone (CET)

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