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It is important to us that our customers can trust us without any hesitation. We therefore make a point of protecting your privacy as much as possible. In order to be able to carry out our work and to offer you an optimal service, we collect certain personal data of our customers and users of our products and services. It goes without saying that we use this information with the utmost care and that we manage these data in a safe and respectful way.

In our Privacy Policy below, you can read more about the kind of data which are collected and the purposes for which they are used. Everyone should have control over their own personal data and, therefore, we want to give all of you the chance to decide which data you want to share with us or not.

1. Who is protected by our Privacy Policy?

This Privacy Policy applies to all our customers using the services and products of Grandeco Wallfashion Group Belgium n.v. (BE 0811.702.334) established in Wakkensesteenweg 49, 8700 Tielt, Belgium, and all its subsidiary companies (hereinafter "Grandeco"). This Privacy Policy also applies when you visit our offices and the website(s) managed by us.

2. What does "processing of data" mean and who is responsible for it?

By "processing of data", we mean any processing of personal data. The term "processing" covers, among other things, the collecting, recording, organising, storing, updating, altering, retrieving, consulting, using, distributing or otherwise making available, the assembling, interrelating or finally destroying of personal data.

Grandeco is responsible for the processing of your personal data.

Which data do we process?

By "personal data", we mean any data relating to an identifiable person (the "data subject"), and

  • which you give us voluntarily
  • which we assign to you for the use of our products and services
  • which we obtain through the use of our products and services, and
  • which we received through third parties. All the data we collect may be interrelated to better tailor our offers and services to your personal needs.

We do not process sensitive information, such as data about your racial or ethnic origin, political opinions, sexual preferences and health status.

We process personal data for various purposes. We always only process the data which are strictly necessary to achieve our intended objective.

We will use personal data in the following manner:

  • with your consent
  • in execution of a contract
  • to comply with our legal or regulatory obligation
  • in case Grandeco has a legitimate interest which outweighs the interest of the data subject.

Grandeco will process your personal data to compile statistics, to comply with the regulations and to provide you with the requested products or services. Grandeco may also use these personal data to inform you about our products and services, unless you expressly object to this.

By accepting our terms and conditions, you grant permission to Grandeco to use your personal data to send automated e-mail messages or other electronic messages or marketing information on our products and services.

The personal data are stored by Grandeco or on its instructions in a central file kept at its registered office or in a designated storage location of a party called upon by Grandeco. The personal data of our customers and suppliers are stored for maximum 7 years after the last invoice.

Data from job applicants

This adheres to the collection and processing of your personal data when you apply for a position at Grandeco Group via our job page.

We process only the relevant personal data needed to review your application and to communicate with you: your first and last name, address, phone number, email address, date of birth, place of birth, age and gender, your professional resume and information about your educational and professional background. Personality tests and references will only be processed if relevant for the job posting. We do not process any sensitive information. Your professional resume, cover letter and any notes taking during our contact will be processed as part of the application, selection and recruitment process, as will any tests, trials and questionnaires.

Your data can only be accessed by our own employees and any external persons (e.g. assessors) directly involved in the recruitment and selection process. If no positive action is taken with regards to your application, we will keep your personal data for 6 months after the end of the procedure.

How do we secure your data?

We guarantee that the security policy we apply when processing personal data is always sufficient, in conformity with the current state of the art, to guard ourselves against unauthorised access, disclosure or loss.


In order to achieve the aforementioned objectives, only authorised persons have access to the personal data. These persons may only process the data in case it this necessary for achieving the objectives.

Grandeco guarantees that it has taken sufficient practical and organisational measures to ensure the confidentiality of data in its internal processes.

Do we sell your data to third parties or do we transfer your data?

We do not sell personal data to third parties, nor do we transfer them to third parties, except :

  • to our legal successors and other companies within Grandeco
  • this is required for the provision of our services
  • we are subject to a legal obligation
  • there is a legitimate interest for Grandeco or the third party concerned
  • we obtain your consent for it

In case of an international transfer of personal data, we protect your data according to the level of protection required by European regulations.

We may use anonymous, aggregated data for commercial purposes or for external reporting. These data can never be linked to any specific individual.

What are your rights and how can you exercise them?

The customer can always, on simple request, review his/her personal data, have them corrected or removed. Furthermore, the customer has the right to request at any time to no longer use his/her data for direct marketing purposes. The customer can always send an e-mail to that effect to privacy@grandecogroup.com.

If you do not agree with our views, you can turn to the Belgian Data Protection Authority (‘Belgische Gegevensbeschermingsautoriteit’). It is possible to file a complaint there. The contact details are Drukpersstraat 35, 1000 Brussels, +32 (0)2 274 48 00 / contact@apd-gba.be.

Stay informed of alterations

It goes without saying that the processing of personal data may evolve over time as a result of amended legislation, technical progress, ... Grandeco therefore reserves the right to alter this Privacy Policy in the future, if necessary. In case this happens, it will inform its customers in an appropriate way.

Cookie Statement


1.1 This cookie statement ("Cookie Statement") applies to the websites ("Website") managed by GrandecoWallFashion Group Belgium n.v., with its registered office in 8700 Tielt (Belgium), Wakkensesteenweg 49 (hereinafter referred to as "Grandeco", "we", or "us").

1.2 The Cookie Statement clarifies which cookies are used when you use the Website. At the top of the Website, you will be invited to agree with the use of cookies as described in this Statement. If you do not agree with this Cookie Statement, you need to cease all activities on the Website.

1.3 The use of cookies by Grandeco is a part of the general policy of Grandeco regarding the protection of your privacy and the processing of your personal data. Additional information on this topic, and an overview of your rights in this respect, can be found in our "Privacy Statement".

1.4 The terms and conditions that govern your use of the Website can be found in our Terms of Use.

What are cookies?

2.1 "Cookies" are small files which are saved on your device when visiting web pages. They contain information linked to a web browser and to the specific website. Cookies consist of two components: the name and the content. They are saved in a specific folder on your hard disk and have a unique ID and duration. If you return to a certain website, its pages can recognize the visitor through the cookie, and continue to build the user history on the site. Some cookies are automatically removed when you leave the website. Others will remain on your device as long as you do not remove them yourself.

2.2 Cookies are not considered active executive software and are therefore not harmful for your device. They are also not always of a commercial nature. Cookies are used to improve user comfort: by identifying users through a cookie, the user does not have to fill in the same data every time, for instance login data or display settings. Furthermore, cookies are used to map the visitors' browsing behaviour. Which pages are visited, and how many? Through which route, and how long does the visitor stay on the website? Based on these results, the website can be modified and better adapted to the interests and needs of its visitors.

What types of cookies are there, and which types does Grandeco use?

The Grandeco Website uses different types of cookies. Below you can find a list of the different types of commonly used cookies, along with a detailed list of the cookies we use.

Cookies that are absolutely necessary (type 1)

These cookies are required in order to keep the website running properly. Without these cookies, some services would be inaccessible.

Functional cookies (type 2)

These cookies improve the comfort and operation of websites and allow several functions to be used. Language settings are saved in functional cookies, for example.

Performance cookies (type 3)

These cookies gather information on how you are using a website. Performance cookies help us to identify the most frequently visited areas of our range of internet services. In this way, we can adjust the content of our websites more efficiently to your needs, and improve the services we offer. These cookies are not used to collect personal data.

Third-party cookies (type 4)

These cookies are left behind by third parties, such as social networking sites. They are primarily used for integrating social media content on our pages, such as social plug-ins. Additional information on our use of social plug-ins can be found in the "Social plug-ins" section of our Privacy Statement.

Social media cookies are set via buttons of the social media sites (such as facebook, Instagram, LinkedIn, youtube, pintrest, etc.) that are placed on our website and transmitted to these social media. Grandeco Group has no influence on the use of this data and how it is handled. More information on this can be found in the privacy statements of these third parties whose links you will find herewith.


Third Party Link to the privacy policy




LinkedIn https://www.linkedin.com/legal/privacy-policy




Twitter https://twitter.com/en/privacy#update/nl
Pinterest https://policy.pinterest.com/nl/privacy-policy


Detailed cookie information

Name of cookie




Saves the language setting of the user


Coach-mark-mywall, list

A user can save wallpapers on a page called "my wall"



Saves the information which states that the user agrees to cookie consent



Keeps the favorite store in a cookie



Google Analytics

Performance, Third Parties


Google Maps



Hotjar cookie. This session cookie is used to let Hotjar know whether that visitor is included in the sample which is used to generate funnels

Third Parties


New Relic session cookie

Third Parties


Pinterest. Sharing of visual elements on Pinterest board

Third Parties

Facebook pixel cookie

Facebook tracking events

Third Parties


When you are on the collection page, this cookie saves the collection that was last viewed



Youtube cookie to define bandwidth

Third Parties


Youtube technical cookies

Third Parties

Our website uses Google Analytics, a web analysis service by Google Inc. ("Google"). Google Analytics also uses cookies. There are cookies created by Google (Google Analytics cookies) and so-called "Double Click Cookies". The information gathered by those cookies through your use of the website (including your IP address) is transferred to one of Google Inc.'s servers, and is saved there. Google uses this information in order to analyse your use of our website, to generate reports of the website activities, and to offer services that relate to the use of the website and of the internet, in particular functions for Display advertising and remarketing. For this purpose, we use the advertising functions of Google Analytics. These advertising functions are a collection of functions for which the advertising cookies of Google are used. Specifically, this entails remarketing with Google Analytics, reports for Google Display Network, integrations of the DoubleClick platform, and reports for demographic and interest categories of Google Analytics. Additional information on these advertising functions can be found here: https://support.google.com/analytics/answer/3450482?hl=nl.

Google may transfer the information it received to third parties. Google will under no circumstances combine your IP address with other data Google has collected. By using this website, you agree that Google uses the information it has collected about you as described above. You can prevent the installation of cookies by Google Analytics through a specific setting in your browser.

Additional information and instructions on how to download and install this deactivation add-on can be found here: https://tools.google.com/dlpage/gaoptout?hl=nl.

Cookie Management

4.1. By adjusting your browser settings you can refuse the installation of cookies. You can also remove the cookies that were previously installed on your computer or mobile device at any time.

If you want to refuse the advertising cookies (e.g. from Google or Criteo), you can do this through the website http://www.youronlinechoices.com/.

If you do not want to see ads based on your browsing behaviour and the remarketing cookies, such as those issued by Google, you can change the settings of the Google Ads Preferences Manager. Google even recommends that you install the Google Analytics Opt-out Browser Add-on.

4.2. Below, you will find an overview of the possibilities that browsers offer to manage cookies.

Google Chrome

Open your browser. Click the Chrome menu and choose settings. Click Advanced Settings and in the "Privacy" section, click the Content Settings button. Under "Cookies", you can change the cookie settings and also remove cookies.

Internet Explorer

Open your browser. Click on Tools/Extra and then on Internet options. Click the "Privacy" section and use the slider to choose the desired level. You can also manually adjust this by clicking Advanced. There is a distinction between permanent and direct cookies (first party cookies), permanent indirect cookies (third party cookies) and temporary cookies (session cookies). You can remove cookies through the internet options main screen.

Mozilla Firefox

Open your browser. Click on the menu button and choose Options. Then, select "Privacy". Choose Use Firefox Custom settings for history. In order to enable cookies, check the box Accept website cookies. In order to disable cookies, uncheck it. Firefox also offers you the possibility to disable third party cookies. You can also change the duration of time in which cookies may be stored. By clicking Show cookies, you can remove one or more cookies.


Open your browser. In Safari, cookie management is limited to a single screen. In the Preferences tab, click on "Privacy". You will have three possibilities to accept cookies. You can also remove cookies through "Remove all website data".


Open your browser. Click the Extra menu and then Preferences. Through Advanced and Cookies, you can change the cookie settings. You also have the possibility to remove new cookies automatically after closing down each internet session. You can also decide which cookies may be sent to your computer, by clicking Ask me before accepting cookies. Every time a website wants to store a cookie, a dialog box will pop up.


5.1. Grandeco reserves the right to alter this Cookie Statement at any time. It is your personal responsibility to read through the applicable Cookie Statement regularly and to consider the latest version. This Cookie Statement was last altered and revised in23rd May 2018.

UPDATE 23rd May 2018

E-commerce regulations

The regulations

The customer declares to have taken note of and to accept the application of these regulations. Grandeco reserves the right to alter these regulations at any time.

Customers - Users

The customer may use the e-commerce after requesting and obtaining a password through the Grandeco website. Grandeco has the right to deny access to the Grandeco e-commerce without further motivation. Grandeco determines which individual elements of application it offers to the customer. Users who do not use the e-commerce for a period of 6 months will lose access. In order to regain access to the e-commerce, the customer must file a new "password request".

Article 3 - Security

After submitting a request, the customer will receive a password. In case of suspected or actual abuse, loss, theft or forgery, the customer agrees to change his password and to inform Grandeco in writing of each unlawful use. Until Grandeco has blocked the e-commerce or has had sufficient time to do so, the customer is solely and unconditionally responsible for each unlawful or unauthorized use of the Grandeco e-commerce and for the harmful or negative consequences that might directly or indirectly result from it.

Article 4 - Liability

4.1. The customer is entirely responsible for the contents of the transferred data and for damages resulting from actions, errors, negligence or mistakes of the customer, his agents or employees, when creating, encoding and transferring data. Furthermore, the customer is entirely responsible for potential double encoding. Grandeco cannot be held liable in this regard. Grandeco does not check the registration data and assumes that the data, as they are provided by the customer, are correct. Moreover, Grandeco cannot be held liable for the consequences of the unsuitability or poor functioning of the IT infrastructure or software used directly or indirectly by the customer, nor for any changes made by the customer to the software and data supplied by Grandeco. Should Grandeco be held liable towards the customer despite the regulations mentioned in this article, this liability concerning the e-commerce will be limited to € 1000, regardless of the cause or the extent of the damages. Grandeco cannot be held liable for direct or indirect damages suffered by its customers as a result of a full or partial disorganization of its services caused by force majeure.

4.2. Grandeco shall use its best efforts to ensure a correct fulfilment after the e-commerce. The liability of Grandeco for possible adverse consequences resulting from the services offered can only be invoked in cases of bad faith, fraud or gross negligence on the part of Grandeco.

4.3. Grandeco cannot be held liable for (in)direct losses or damages suffered by the customer due to late processing or non-processing of the data. Grandeco reserves the right to interrupt its services in order to maintain or improve its IT instruments, without any indemnification or obligation to prior notification. Grandeco can in no case be held liable for loss of profit or (in)direct damages resulting from or related to the website, the services offered by Grandeco, or the present regulations.

Article 5 - Probative value

The parties accept that the electronic communication between them shall have the same probative value as a written document and that it shall count as evidence between parties.

Article 6 - Copyrights

The texts, drawings, photographs, videos, images, data, databases, software, names, trade and domain names, brands, logos and other components of this website are protected by intellectual rights and belong to Grandeco or to third parties.

Article 7 - Content

The visual content of this site, such as images, drawings, colours, URLs, ... is purely indicative. Any deviations from the actual images, drawings, colours, URLs, ... cannot lead to damage claims, profit losses or other potential liabilities with respect to Grandeco.

Article 8 - Reproduction of information

It is prohibited to save, reproduce, alter, make public, distribute or send, sell or otherwise transfer the information offered on and through this website (other than those necessary to view the website) or to grant rights thereon to third parties, without the prior written consent of Grandeco.

Article 9 - Complaints and disputes

The customer shall notify Grandeco of any complaint by registered letter within eight days. The Commercial Court of Kortrijk is the competent court.